RETURNS & EXCHANGES

Sillure Returns and Exchange Policy

At Sillure, your satisfaction is our top priority. We take great pride in the quality and craftsmanship of our handmade sterling silver jewelry. If you receive a product that is damaged or defective, we are here to help.

Exchange Policy:
- Eligibility: Exchanges are accepted for products that are damaged or defective.
- Process: To initiate an exchange, please contact our customer service team within 14 days of receiving your order. Provide your order number and details of the issue.
- Shipping: We will provide you with a prepaid shipping label to return the damaged or defective item. Once we receive the item, we will process the exchange and send you a replacement at no additional cost.

Return Policy:

Sillure Return Policy

We want you to be completely satisfied with your purchase from Sillure. If you are not satisfied, we accept returns within 14 days of delivery.

  • Return Window: 14 days from the delivery date.
- Customer Support: If you have any questions or concerns about your order, please reach out to our customer service team. We are committed to ensuring your satisfaction and will do our best to assist you.

Thank you for choosing Sillure. We are dedicated to providing you with exquisite jewelry and exceptional service.